Account & Data Deletion Request

Sanatan Setu Devotee App & Partner Pandit App

Request Deletion of Your Account & Personal Data

Under Google Play Store policies and applicable privacy laws, both Devotees (Users) and Pandit Partners have the right to request permanent deletion of their account profile and associated personal data from our systems.

⚠️ Warning: Account deletion is permanent. Once completed, your profile, active bookings, history, and uploaded credentials will be erased and cannot be recovered.

Method 1: Submit Online Deletion Request Form

✅ Your account deletion request has been submitted successfully. Our privacy team will verify your request and process the account & data deletion within 30 days. Confirmation will be sent to your email/phone.

Method 2: In-App Account Deletion

  • Open Sanatan Setu App or Sanatan Setu Partner App.
  • Navigate to Profile / Account Settings.
  • Scroll down and tap "Delete My Account".
  • Confirm with OTP sent to your registered phone number.

Method 3: Direct Email Request

You can also email your deletion request directly to our Privacy Officer at privacy@sanatansetuu.com with your registered mobile number and full name.

Data Retention & Exceptions

Upon valid deletion request, your profile, photos, location logs, and KYC uploads will be erased within 30 days. Certain statutory records (such as completed payment transactions and TDS filings) may be retained for the minimum period mandated by Indian tax laws.